Why adjusters call on Omaha’s Total Construction

Home damage happens. But when the storm season hits, insurance claims skyrocket. That’s why adjusters—amidst the frenzy of trying to handle case after case with unflinching accuracy and best practice—need a go-to Omaha contractor who’s equally reliable. Here are three reasons why many major insurance companies choose us and entrust us to uphold their great reputations.

1) On-site expertise.

With over 25 years serving our Omaha community, adjusters and homeowners have come to trust the Total Construction name. That’s why adjusters call us first for a ladder assist. When roofing is a touch too unstable, too steep, or otherwise troublesome, insurance companies rely on Total Construction to safely and efficiently evaluate any damage. Not only do we assist with on-site inspections in Omaha, we have an in-house insurance division that works directly with adjusters, often serving as a liaison between adjuster and customer. We’ll ensure the most accurate estimates, prevent any discrepancies between parties and make the process far simpler—and more accurate—for everyone.

2) HAAG Certification

All of Total Construction Services inspectors are HAAG-Certified. This might be jargon to most folks, but your insurance agent looks for this certification and so should you.

HAAG Certification ensures that contractors are a true authority when it comes to storm damage, especially when it comes to damage to your Omaha home’s roofing. Inspectors with certification can quickly and accurately inspect for damage and can evaluate appropriately. More important—these conclusions have true credibility. HAAG Certification is more than just experience. It’s the right kind of experience.

3) Award-winning service.

In addition to multiple awards, distinctions and customer testimonials for our work, Total Construction has also won the Better Business Bureau Integrity Award—twice. Amidst a vast choice of construction contractors and Omaha roofing contractors, we don’t just bring the promise of good work. We bring proof.

Insurance companies can’t afford to waste their time on subpar contractors and roofing companies. At Total Construction, we not only understand that, we’ve worked hard to demonstrate it for two decades.

402.572.7457 | mytotalconstruction.com

Ice Damming Causes Roof Damage in Omaha

After the latest bombardment of snow storms, many households throughout the Omaha area had to deal with ice damming. Those nasty icicles, and the inches of snow that create them, can seriously challenge your roofing installation. After the snow melts, it is important to inspect your Omaha roof for damage.

Often times, these storms shed light on poorly installed skylights. After the melt, check the skylights for signs of leaking. Improper insulation, bad installation, as well as other factors, play a role in leaking and should be addressed immediately.

It is also important to inspect your roofing for warping. Warping indicates that the wood underneath the shingles may be compromised, creating a serious issue. Peeling, or bubbling, shingles are another sign that your roofing need attention.

If you think your roof has some damage, call your insurance provider to have the roof inspected. Total Construction Services in Omaha can inspect your roof as well. Our HAAG certified inspectors are a trusted source for insurance agents. We can diagnosis damage and provide a course of action to help protect your home.

Call us today 402.572.7457. | www.mytotalconstruction.com

The surprise storms that shook eastern Nebraska—and the aftermath

It caused millions of dollars in damage. It leveled nearly half a town’s homes and businesses—including a whole school and a church—and caused grief and suffering for many Nebraskans. It even led federal warning coordination meteorologist, Greg Carbin, to coin the phrase “Nebraska Nasty”.

According to the Omaha World-Herald, the June weather of 2014—with its wildly destructive hailstorms and tornadoes—placed our state on the list of the nation’s most remarkable weather of 2014. It’s a distinction that is as tragic as it is unexaggerated. After all, four EF4 tornadoes occurred in Nebraska in one day. Much of the town of Pilger, NE, was leveled by tornadoes, while other towns, such as Blair, were pummeled by softball-sized hailstones being hurled by winds up to 90 mph.

It’s a disaster still being felt by many nearly eight months later.

But thankfully, progress is returning. A growing number of Pilger’s 73 homes that were destroyed are now being rebuilt, and Blair’s once 550 building permits have skyrocketed to nearly 5,000.

For towns like Pilger and Blair, top-level contractors are more necessary than ever. And that’s why Total Construction is once again on the scene, working closely with insurance companies and homeowners alike to provide solutions and the peace of mind that comes from experience.

When storms hit, we act.

Total Construction Services carries a strong history of expert repair amidst the worst storm damages suffered by Nebraska homeowners. Just as we’ve been widely present in the wake of last year’s terrible streak of storms, we’re also equipped for whatever 2015 can deliver—and ready to combat the Midwest’s unruly storms with decades of hardened Nebraska experience.

We know construction—and insurance.

With an In-House Insurance Claims Center, Total Construction works with adjustors from several insurance companies year-round. We can expertly address every need and concern—down to the slightest detail—with a strong local knowledge of the best materials and best practices to do repairs right the first time. Our job is to make the process seamless between adjustor and homeowner, leaving both parties satisfied.

Nobody wants disaster to strike. But when it does, we’re here to help with our comprehensive approach to service that has twice earned us the Better Business Bureau Integrity Award. We can help you restore the calm after the storm.

402.572.7457 | mytotalconstruction.com

Winter: A Smart Time to Remodel Your Omaha Home

All Omaha homeowners have a few remodeling ideas they like to ponder—whether it’s a new kitchen remodel, adding that dream space to the living room or adding a new roof—but what they fail to realize is that winter is the perfect time to get it done. Here’s why.

You’ll snag discounts.

Obviously, spring and summer see the heaviest demands for Omaha home remodels. But in the winter, that demand suddenly drops. Lower demand could mean a slightly lower price for you. Winter is a wise window of time to take advantage of—and your chance to finally make that dream project a reality. Some homeowners are known to schedule remodels during their winter vacations so they can return to a newly upgraded home.

You’ll get it done faster.

Winter is the slow season for Omaha roofing and remodeling contractors. If you remodel along with everyone else in the warmer months, you could be placed on a waiting list or have a tougher time seizing your contractor when schedules are at their busiest. But during the calm, hunker-down months of winter, you’ll enjoy a more-frequent access to contractors that feels more akin to VIP status. Enjoy.

It’s 2014.

Modern Omaha remodeling contractors also have the technology and capacity to do their job any time of year. They carry specialized equipment that eliminates dust during a remodel—even when windows must stay shut during the winter—and they know how to better temperature-regulate a home during the cold months if a wall must be cut out. Contractors, and the technology they use, have come a long way. To think that winter is a no-remodel period is a now-obsolete belief.

Now that you’re privy to this information, stop waiting on that long-awaited remodel! Now that winter is here, contact a certified construction contractor and Omaha roofing contractor to discuss making your dreams a reality.

402.572.7457 | mytotalconstruction.com

5 things to consider when deciding on a new roof

When it’s time for a new roof, it’s also time to know a few tricks of the trade that will make your experience far easier. From enhancing the protective qualities of your roof, to lowering overall costs, you can prepare yourself with these five useful tips.

1) Alternative shingles are becoming the new trend.
While, of course, several homes still use wooden shingles, a growing amount are switching to alternatives that include concrete slate-type shingles and polymer plastic shingles, to name a few—not only for their homes, but for their insurance companies who highly approve. Ask a contractor about the non-flammable rating as well as options that are class 4 impact-resistant, which may qualify you for insurance discounts up to 30% or more. In the event of hail, a class 4 may even, in certain instances, cause insurers to waive your deductible.

2) Qualifications.
When selecting a roofing contractor, nothing outshines the competition like industry awards and local customer testimonials. Seek them both. In terms of quality, if the roofer has achieved GAF Master Elite Status, that already places them among the top 3% in North America. It’s simple: when you research a company, research its honors and distinctions as well.

3) Emergency response.
Another important factor to look for: experience. It’s always good to have a veteran roofing contractor holstered and ready in the event of emergency storm damage. Decades of regional experience show that they can work gracefully in the aftermath of a storm while being especially prepared for everything the local climate can deliver. Another sound indicator of good service? An in-house Insurance Claims Division that works directly with insurance to save you money—while saving you needless paperwork.

4) Double check your home’s insurance policy.
If you live where hail occurs more often—the Midwest being a prime example—a shorter lifespan on a roof is a common occurrence. While most insurance companies offer good comprehensive service, be proactive and educate yourself by looking for any changes in your renewal policy that may include:

  • Refusal to cover roofs over a certain age (like 10 years)
  • Adding a separate hail deductible that’s subtracted from what you’re paid on a hail claim
  • Excluding cosmetic damage like dents in metal roofs, siding, or copper trim
  • Not covering roofs made from obsolete shingles (thus making it different to buy replacement shingles)
  • Doing partial roof repairs instead of replacing your whole roof (possibly leaving you with a patch that’s different color than your original roof)

5) Warranty.
Of course, good roofing companies offer a long-lasting roof warranty, which is a prime indicator that they stand behind their level of quality.

Serving the Metro and beyond since 1987, Total Construction is prepared to handle all your needs—even if you just have questions.

402.572.7457 | mytotalconstruction.com

Storm damage? Avoid a waiting list.

If hail or high winds have affected your property, don’t fret—expert repair services are available to you at a minimal wait. Total Construction is operating at fuller strength than ever to address this season’s first wave of major storms. From handling homeowner’s claims across Omaha, to claims across the Midwest including the aftermath in Red Oak, Iowa, our company carries the proven capacity and experience necessary to get you back to normal fast—wherever you live, whenever a storm hits.

Want efficiency? Seek experience first.

To ensure that we can serve you quickly—and complete the job thoroughly—our fleet operates in conjunction with our in-house insurance claims center and veteran estimators. It’s a one-two punch of experience that can expertly address both your property needs and all paperwork that arises. We’re also affiliated with a network of top third party roofers in the nation, giving us greater experience handling emergency situations and providing faster—yet finer—repairs to each home we serve. We can eliminate the obstacles that often cause delays or discrepancies in the repair process. It’s a part of our skillset.

Want more proof? Seek awards.

Total Construction has been serving Omaha and surrounding areas for 27 years. In that time, we’ve been awarded the Better Business Bureau Integrity Award and been honored as a GAF Master Elite roofing contractor—a feat that only 3% of North America’s roofing contractors have ever achieved. Add that to a list of satisfied customer testimonials that continues to grow.

When a storm hits, it’s our duty to inform you that better options are available. Because we’ve seen the grief a damaged home can cause—but moreover, seen the joy when a home is well repaired, on time.

402.572.7457 | mytotalconstruction.com

A trend that’s lowering premiums and growing fast.

Alternative shingles can lower premiums and lessen storm damage.

Modern-day homeowners (thanks to modern technology) are catching on to an emerging piece of wisdom in the construction world: a roof can now provide more than just protection. It can also lower insurance costs, resist fire, resist the impact of hail and enjoy greater longevity.

In other words, the age of traditional wooden shingles (or “shake” shingles) is slowly giving way to alternative shingles that are better for the home and the wallet. And that’s exactly why new-option shingles are fast becoming a trend: there’s no sacrifice on safety, quality, value or aesthetical appeal. It’s a win-win—and then some.

The alternative to wooden shingles: a new tradition for homeowners.

While, of course, several homes still use wooden shingles, an increasing amount are switching to alternatives that include concrete slate-type shingles and polymer plastic shingles, to name a few—not only for their homes, but for their insurance companies who highly approve.

How you can educate yourself.
If you’re looking for proof or where to begin, start by asking the right questions. You can ask a qualified construction contractor about the non-flammable rating when looking at potential shingle alternatives. You can also ask for options that are class 4 impact-resistant, which may qualify you for insurance discounts up to 30% or more. In certain hail events, insurers are even known to waive your deductible if you use class 4 shingles.

It’s also good to check with your homeowner’s association for the neighborhood standards when it comes to roofs. Older neighborhoods may use neutral tones (which alternative shingling can often match in color). But newer neighborhoods, at a growing rate, are exploring bolder, more colorful options than the earthy monotones of the past. Gone are the days of cookie-cutter roofs. Variety is becoming the new standard.

But above all else, a better roof is all about the insurability and longevity of your home. And that’s something that all homeowners can agree on.

For more information on exploring roofing alternatives and lowering insurance premiums, you can always call the experts at Total Construction serving the metro since 1987.

402.572.7457 | mytotalconstruction.com

Times are changing: Important information about your roof in 2014.

2014 marks new changes in the roofing industry.

As winter recedes and gives way to the storm and hail season, it’s also important to be aware of some other changes that could affect your roof. From insurance changes, to emergent roofing scams, to valuable information on securing a better roof for your home, the following tips will help you protect your finances while protecting the longevity of your home.

It’s time to double-check your home’s insurance policy.

If you live where hail happens most often—the Midwest being a prime example—a shorter lifespan on a roof is more likely. Insurance companies are aware of this and while most offer good comprehensive service, some are looking to cut their losses by limiting your roof coverage. According to the National Insurance Crime Bureau, hail-related claims increased 84% between 2010 and 2012.

Look for these changes in your renewal policy:

  • Refusal to cover roofs over a certain age (like 10 years)
  • Adding a separate hail deductible that’s subtracted from what you’re paid on a hail claim
  • Excluding cosmetic damage like dents in metal roofs, siding, or copper trim
  • Roof inspections that note the condition and age of your roof before issuing a policy
  • Not covering roofs made from obsolete shingles (thus making it difficult to buy replacement shingles)
  • Doing partial roof repairs instead of replacing your whole roof (possibly leaving you with a patch that’s a different color than your original roof)

Also, as another note of caution, be weary of insurers paying actual cash value rather than replacement value for roof damage. This means insurance will discount your roof claim based on how old your roof is—leaving you with a lower claims payment and a higher-dollar roof replacement bill. A great way to find out if this applies to you? Read the declaration page of your policy—or simply call your insurance agent.

Get wise to reduce vulnerability to hail—and scammers.

If you live in areas prone to hail, your roof will likely need to be replaced every seven to 10 years compared with every 20 years in less stormy areas. That’s why it’s good to educate yourself with a few tips when you choose materials to upgrade, repair, or replace your home’s exterior components. For example, look for roofing materials rated by UL 2218 or FM 4473 as class 3 or 4. It’s like a code that says they’re proven to withstand hailstorms. Choose materials rated for the wind speed in your area. You can even ask your insurance agent if you qualify for a homeowners insurance discount for using storm-resistant building materials. But above all, use an experienced contractor (ideally one who has an insurance claims division to make the process smoother) who can properly install a roof to withstand high winds.

But it’s not just hail that can damage your roof; it’s also fraud. Be skeptical of any roofers who show up after a hailstorm offering to check your roof for damage. Once they’re up there, they may further damage your roof, or worsen what the storm did, then offer to make repairs. The best way to protect yourself? Only allow reliable, experienced, licensed contractors to examine your roof—who are even more credible if they’ve won local awards. Don’t respond to offers claiming you can get a “free” roof (the scammers are assuming your insurance will pay for it), and make sure anyone you hire to repair your roof uses proper storm-resistant materials.

Have more questions or just need some simple answers? Call the roofing experts serving the Midwest since 1987.

402.572.7457 | mytotalconstruction.com

Roof Repair: Seek Integrity, not just Instant Quotes.

Get a Free Estimate from Total Construction ServicesWhile the storm season can seemingly produce hail out of nowhere, it also produces another sudden phenomenon: An outbreak of advertising leading you to websites offering fast free bids, instant quotes, instant roofer comparison lists and overall instant alleviation from your worries as a homeowner with roof damage.

And while these websites can sometimes yield a few good roofers with a click of your mouse, the fastest option is not always the best. Wise consumers know how to sort quality from quantity when they’re comparing which roofer is best for them—and can still fit an expert repair into a busy roofing schedule when it seems as though several contractors are backed up for months.

Be enticed by solid repair, not speedy repair.

While you’re understandably looking for an available roofer fast, it’s important to reiterate: Always look for the indicators of a great roofer first and foremost. Does the company have a good local reputation that’s backed by awards and testimonials? Do they offer a solid warranty? Do they have experience that proves their longevity in the industry? Do they work with an insurance company who can vouch for them? The roof is a literal investment over your head. It’s important to have it done right—and you’ll be much happier down the road.

You can still have both—quality repair and no waiting list.

After you’ve weeded down your options by asking the above questions, you can fine-tune your comparisons from there. And if the roofers you contact are too busy to serve you now, there’s a smart option not widely known to the public called a third party—a network of local, regional and national roofing contractors who serve much like an elite national guard wherever roofers are needed (especially right after heavy storms). And you can always ask your insurance—as well as the roofers you’re contacting—for companies that they can refer.

So if you’ve received recent hail damage to your roof, chin up. The roofing industry is evolving fast, better options are becoming available, and there’s no longer a need to settle for speedy subpar options. You can still get the best service for your roof—on time and on budget!

402.572.7457 | mytotalconstruction.com

Or learn more about Third Party Management.

Total Construction Services proud to sponsor the 2013 First Responders Action Day

To help raise funds that will go to purchase 40,000 combination smoke/carbon monoxide detectors that will be installed in low-income homes by the Omaha Fire Department, Total Construction Services is pleased to sponsor this year’s First Responders Action Day — a free-of-charge, family-friendly event featuring live demonstrations from the Omaha Police Department and Fire & Rescue Department.

Guests of all ages can walk among different action zones that include a skid car, bomb robot, drunk driving simulator, segway demo, horse patrol and K-9 demonstration in the police action zones; a hydrant sprinkler, barrel demo, mobile command center, firefighter gear, HAZMAT truck, firetrucks, jaws of life, fire hoses and dive team rescues in the Firefighter action zones; and for the kids, a coloring contest, games, a photo station with police officers and firefighters, a deejay, giveaways and free food in the Kid action zones.

The event takes place this Saturday, May 11, from 10 a.m. to 2 p.m. at the Omaha Public Safety Training Center at 11616 Rainwood Road—just off Blair High Road and a mile and a half west of the I-680 Irvington Road exit. Map

As a local expert in repair ranging from hail, wind and rain to any other disaster brought upon the home, Total Construction Services is honored to support another team of disaster experts—the brave men and women who serve in Omaha’s police and fire departments.

This event is produced by The First Responders’ Critical Support Foundation.

402.572.7457 | mytotalconstruction.com