Few things are closer to the heart than home sweet home. So when you’re dealing with damage to your house—whether wind, rain, hail, fire damage, water damage or disaster—you want the repairs done right, on time, and without hassle. Fret not. You can put your insurance company to use, along with a few other rules of thumb, to help you find a proven contractor who will work on your home as if it were their own, and for an honest price.
It’s a numbers game.
We all know that insurance companies, by nature, are careful and sticklers for accuracy. But that’s a good thing. In 2013, they’re measuring ways to satisfy customers even better. They’re scoring customer satisfaction right down to the decimal. That means insurance providers are shortening their lists and becoming stricter on who remains in their network of preferred contractors. Only the best ones make the cut, and as the market only grows more competitive, today’s insurance companies won’t gamble with a contractor who’s anything less than legendary at their specialty.
The driving force behind this trend is called policyholder retention, a.k.a., your happiness as a customer. Your utmost satisfaction is the goal of good insurance, as well as the good contractors they keep in their proverbial rolodex. So if you receive, or request, a list of preferred contractors from your insurance company, you can be assured that they mean good business. Because in 2013, it’s not about who they know; it’s about who produces impeccable results for customers, again and again.
Other signs that lead to stellar contractors.
While insurance is a good start to finding an A-list of construction contractors, here are some other ways to help narrow it down when you need a tried-and-true specialist in restoration, roofing, or repair:
A good reputation. Has the company earned local awards to prove itself as a standout against the competition?
A solid warranty.This not only signifies a company’s faith in the high quality of its own work, but commitment to the satisfaction of each customer.
Testimonials. While it’s important to find a roofer who’s certified, it’s also important to locate solid customer testimonials that lend credibility to a company’s level of care, friendliness, and timeliness getting the job done. Angie’s List is also a reliable source.
Local dependability. If you’re looking for service in Omaha, Bellevue, Papillion or surrounding areas, Total Construction has been a trusted contractor in the metro since 1987. Winner of the 2010 Better Business Bureau Integrity award, we serve each customer’s exact needs and while working seamlessly with insurance companies through our insurance claims department. We believe it’s important to seek the best contractor, and we believe we can compete with the best.