Ice Damming Causes Roof Damage in Omaha

After the latest bombardment of snow storms, many households throughout the Omaha area had to deal with ice damming. Those nasty icicles, and the inches of snow that create them, can seriously challenge your roofing installation. After the snow melts, it is important to inspect your Omaha roof for damage.

Often times, these storms shed light on poorly installed skylights. After the melt, check the skylights for signs of leaking. Improper insulation, bad installation, as well as other factors, play a role in leaking and should be addressed immediately.

It is also important to inspect your roofing for warping. Warping indicates that the wood underneath the shingles may be compromised, creating a serious issue. Peeling, or bubbling, shingles are another sign that your roofing need attention.

If you think your roof has some damage, call your insurance provider to have the roof inspected. Total Construction Services in Omaha can inspect your roof as well. Our HAAG certified inspectors are a trusted source for insurance agents. We can diagnosis damage and provide a course of action to help protect your home.

Call us today 402.572.7457. | www.mytotalconstruction.com

Total Construction gives WWII vet special treatment with roof

While nothing compares to the great sacrifices our vets have made for our country, the least we can do at Total Construction is provide a minor sacrifice of our own. Take Ted Williams, for example-a WWII Marine Corps veteran and Harlan, IA resident, who needed roof repair in the aftermath of recent hailstorms.

He not only deserved a good new roof, but some special treatment to go with it.

The latest effort in Total Construction’s mission to assist veterans throughout the Midwest, our first step was to provide Mr. Williams with GAF roofing products. These high-end products can only be installed by North America’s top 3% of roofing contractors–a ranking that was hard earned by our company.

Our second step? Gift him with a rebate of $250 and a long-lasting roof warranty.

This is not only a heartfelt thank you for Mr. Williams’ military service, but also a token of our partnership with the GAF’s Roof for Troops promotion, which provides enhanced products and benefits to all veterans and service members, active and non-active, of all branches.

To further lend support to those who have served, Total Construction is also an accepted builder for the VA Home Loan Guaranty Program, which secures further benefits and financial backing to make home ownership more accessible for our servicemen and women.

Ted WIlliams received a new roof with some well-deserved benefits

Total Construction Services would like to thank Mr. Williams for his service to our great nation, so we can enjoy our freedom. At the very least, he should be able to enjoy a sound roof over his home. The same goes for any veterans in need.

If you’re a veteran looking to have questions answered about your home–as well as any homeowner in search of repair from storm damage, hail damage or otherwise–call the experts serving the Midwest since 1987.

To those who serve and have served, thank you.

402.572.7457 | mytotalconstruction.com

5 things to consider when deciding on a new roof

When it’s time for a new roof, it’s also time to know a few tricks of the trade that will make your experience far easier. From enhancing the protective qualities of your roof, to lowering overall costs, you can prepare yourself with these five useful tips.

1) Alternative shingles are becoming the new trend.
While, of course, several homes still use wooden shingles, a growing amount are switching to alternatives that include concrete slate-type shingles and polymer plastic shingles, to name a few—not only for their homes, but for their insurance companies who highly approve. Ask a contractor about the non-flammable rating as well as options that are class 4 impact-resistant, which may qualify you for insurance discounts up to 30% or more. In the event of hail, a class 4 may even, in certain instances, cause insurers to waive your deductible.

2) Qualifications.
When selecting a roofing contractor, nothing outshines the competition like industry awards and local customer testimonials. Seek them both. In terms of quality, if the roofer has achieved GAF Master Elite Status, that already places them among the top 3% in North America. It’s simple: when you research a company, research its honors and distinctions as well.

3) Emergency response.
Another important factor to look for: experience. It’s always good to have a veteran roofing contractor holstered and ready in the event of emergency storm damage. Decades of regional experience show that they can work gracefully in the aftermath of a storm while being especially prepared for everything the local climate can deliver. Another sound indicator of good service? An in-house Insurance Claims Division that works directly with insurance to save you money—while saving you needless paperwork.

4) Double check your home’s insurance policy.
If you live where hail occurs more often—the Midwest being a prime example—a shorter lifespan on a roof is a common occurrence. While most insurance companies offer good comprehensive service, be proactive and educate yourself by looking for any changes in your renewal policy that may include:

  • Refusal to cover roofs over a certain age (like 10 years)
  • Adding a separate hail deductible that’s subtracted from what you’re paid on a hail claim
  • Excluding cosmetic damage like dents in metal roofs, siding, or copper trim
  • Not covering roofs made from obsolete shingles (thus making it different to buy replacement shingles)
  • Doing partial roof repairs instead of replacing your whole roof (possibly leaving you with a patch that’s different color than your original roof)

5) Warranty.
Of course, good roofing companies offer a long-lasting roof warranty, which is a prime indicator that they stand behind their level of quality.

Serving the Metro and beyond since 1987, Total Construction is prepared to handle all your needs—even if you just have questions.

402.572.7457 | mytotalconstruction.com

We handle insurance claims

After storm, water, or fire, damages your home, you should call us at Total Construction Services. We routinely work with insurance companies to provide accurate inspections and estimates, and work tirelessly to get your home back to normal.

In 2013 we handled claims from
• Allstate
• American Family
• Farmers
• The Hartford
• Nationwide
• Travelers
• State Farm
• USAA

In 2013 Total Construction Services handled over 1,500 claims in the metro alone.
Your provider not on the list? Ask your agent about Total Construction Services.

And if you are worried about hiring the right company…

Storm damage? Avoid a waiting list.

If hail or high winds have affected your property, don’t fret—expert repair services are available to you at a minimal wait. Total Construction is operating at fuller strength than ever to address this season’s first wave of major storms. From handling homeowner’s claims across Omaha, to claims across the Midwest including the aftermath in Red Oak, Iowa, our company carries the proven capacity and experience necessary to get you back to normal fast—wherever you live, whenever a storm hits.

Want efficiency? Seek experience first.

To ensure that we can serve you quickly—and complete the job thoroughly—our fleet operates in conjunction with our in-house insurance claims center and veteran estimators. It’s a one-two punch of experience that can expertly address both your property needs and all paperwork that arises. We’re also affiliated with a network of top third party roofers in the nation, giving us greater experience handling emergency situations and providing faster—yet finer—repairs to each home we serve. We can eliminate the obstacles that often cause delays or discrepancies in the repair process. It’s a part of our skillset.

Want more proof? Seek awards.

Total Construction has been serving Omaha and surrounding areas for 27 years. In that time, we’ve been awarded the Better Business Bureau Integrity Award and been honored as a GAF Master Elite roofing contractor—a feat that only 3% of North America’s roofing contractors have ever achieved. Add that to a list of satisfied customer testimonials that continues to grow.

When a storm hits, it’s our duty to inform you that better options are available. Because we’ve seen the grief a damaged home can cause—but moreover, seen the joy when a home is well repaired, on time.

402.572.7457 | mytotalconstruction.com

A trend that’s lowering premiums and growing fast.

Alternative shingles can lower premiums and lessen storm damage.

Modern-day homeowners (thanks to modern technology) are catching on to an emerging piece of wisdom in the construction world: a roof can now provide more than just protection. It can also lower insurance costs, resist fire, resist the impact of hail and enjoy greater longevity.

In other words, the age of traditional wooden shingles (or “shake” shingles) is slowly giving way to alternative shingles that are better for the home and the wallet. And that’s exactly why new-option shingles are fast becoming a trend: there’s no sacrifice on safety, quality, value or aesthetical appeal. It’s a win-win—and then some.

The alternative to wooden shingles: a new tradition for homeowners.

While, of course, several homes still use wooden shingles, an increasing amount are switching to alternatives that include concrete slate-type shingles and polymer plastic shingles, to name a few—not only for their homes, but for their insurance companies who highly approve.

How you can educate yourself.
If you’re looking for proof or where to begin, start by asking the right questions. You can ask a qualified construction contractor about the non-flammable rating when looking at potential shingle alternatives. You can also ask for options that are class 4 impact-resistant, which may qualify you for insurance discounts up to 30% or more. In certain hail events, insurers are even known to waive your deductible if you use class 4 shingles.

It’s also good to check with your homeowner’s association for the neighborhood standards when it comes to roofs. Older neighborhoods may use neutral tones (which alternative shingling can often match in color). But newer neighborhoods, at a growing rate, are exploring bolder, more colorful options than the earthy monotones of the past. Gone are the days of cookie-cutter roofs. Variety is becoming the new standard.

But above all else, a better roof is all about the insurability and longevity of your home. And that’s something that all homeowners can agree on.

For more information on exploring roofing alternatives and lowering insurance premiums, you can always call the experts at Total Construction serving the metro since 1987.

402.572.7457 | mytotalconstruction.com

Get ready for summer: De-winterize your home.

The summer sun is coming. Get your home ready.Winter is receding and the summer sun is teasing its way in. Now’s a perfect time to prepare your home with a few simple steps to maximize your comfort and minimize any issues this season.

Test your outside water lines. Turn your outside water line back on and check your outside faucets to ensure they’re working correctly. Reattach your hose and test it also. If there’s a small leak, you can easily repair it using a garden hose repair kit available at most retailers.

Check your home’s exterior. Now’s the time to see how your home handled the winter and preemptively address any needs before spring storms and summer swelter begin their annual barrage. Are there any shingles missing from the roof? Are there loose boards in the siding? Gaps in the windows? Torn or bent screens or any cracking in the foundation? Points where the snow leaked into the home? These are all things that can be promptly solved by a professional contractor before the problem grows more intense along with the weather.

Make sure your attic is properly ventilated. An attic that’s properly ventilated by professionals ensures that undue heat is never trapped in your home (poorly ventilated attics can reach 150ºF in the summer) while also preventing unwanted moisture. When moisture builds, it can form into mildew and molds on your infrastructure—which can sometimes become a health hazard. So let your attic breathe. The benefits may surprise you.

Get your HVAC system checked. Make sure you’re prepared when you revive the AC for another season of cooling. Professionals can check your unit to ensure it’s running correctly, locate any leaks and tune it to run most efficiently.

Test all of your outside electrical outlets. Are they working correctly? Again, a professional contractor can assist if you locate a dud, which may indicate a greater problem.

Know your market. It’s wise to be prepared. With the seasonal changes on the horizon, be sure to have a trusted contractor on hand in the event of a problem or emergency. You can ask your home insurance provider for a list of trustworthy names. But above all, look for someone who receives local awards and real testimonials indicating overall excellence and customer service.

A well prepared home decreases the likelihood of issues during the hot months, but more importantly, enables you to more easily enjoy the summer. After all, isn’t that the point?

If you have further questions on de-winterizing your home, or for anything home-related, call Total Construction any time to speak with a friendly representative.

402.572.7457 | mytotalconstruction.com

Times are changing: Important information about your roof in 2014.

2014 marks new changes in the roofing industry.

As winter recedes and gives way to the storm and hail season, it’s also important to be aware of some other changes that could affect your roof. From insurance changes, to emergent roofing scams, to valuable information on securing a better roof for your home, the following tips will help you protect your finances while protecting the longevity of your home.

It’s time to double-check your home’s insurance policy.

If you live where hail happens most often—the Midwest being a prime example—a shorter lifespan on a roof is more likely. Insurance companies are aware of this and while most offer good comprehensive service, some are looking to cut their losses by limiting your roof coverage. According to the National Insurance Crime Bureau, hail-related claims increased 84% between 2010 and 2012.

Look for these changes in your renewal policy:

  • Refusal to cover roofs over a certain age (like 10 years)
  • Adding a separate hail deductible that’s subtracted from what you’re paid on a hail claim
  • Excluding cosmetic damage like dents in metal roofs, siding, or copper trim
  • Roof inspections that note the condition and age of your roof before issuing a policy
  • Not covering roofs made from obsolete shingles (thus making it difficult to buy replacement shingles)
  • Doing partial roof repairs instead of replacing your whole roof (possibly leaving you with a patch that’s a different color than your original roof)

Also, as another note of caution, be weary of insurers paying actual cash value rather than replacement value for roof damage. This means insurance will discount your roof claim based on how old your roof is—leaving you with a lower claims payment and a higher-dollar roof replacement bill. A great way to find out if this applies to you? Read the declaration page of your policy—or simply call your insurance agent.

Get wise to reduce vulnerability to hail—and scammers.

If you live in areas prone to hail, your roof will likely need to be replaced every seven to 10 years compared with every 20 years in less stormy areas. That’s why it’s good to educate yourself with a few tips when you choose materials to upgrade, repair, or replace your home’s exterior components. For example, look for roofing materials rated by UL 2218 or FM 4473 as class 3 or 4. It’s like a code that says they’re proven to withstand hailstorms. Choose materials rated for the wind speed in your area. You can even ask your insurance agent if you qualify for a homeowners insurance discount for using storm-resistant building materials. But above all, use an experienced contractor (ideally one who has an insurance claims division to make the process smoother) who can properly install a roof to withstand high winds.

But it’s not just hail that can damage your roof; it’s also fraud. Be skeptical of any roofers who show up after a hailstorm offering to check your roof for damage. Once they’re up there, they may further damage your roof, or worsen what the storm did, then offer to make repairs. The best way to protect yourself? Only allow reliable, experienced, licensed contractors to examine your roof—who are even more credible if they’ve won local awards. Don’t respond to offers claiming you can get a “free” roof (the scammers are assuming your insurance will pay for it), and make sure anyone you hire to repair your roof uses proper storm-resistant materials.

Have more questions or just need some simple answers? Call the roofing experts serving the Midwest since 1987.

402.572.7457 | mytotalconstruction.com

A Miracle Happens in Omaha

Anyone who leaves town for a few days knows the simple joy of returning to home sweet home. But for one woman, it was much sweeter.

Sue V., an Omaha resident who single-handedly raised seven kids in her home, found an opportunity to finance a quick weekend trip to visit two of her sons living out of state. She’d leave Friday, return Sunday. Simple.

But not so simple, given what she knew.

Sue knew that, amidst her priorities of being a good and ever-present mother, she’d still be returning to the same deteriorating home, the same holes in her siding, and the same foundational issues. She knew that her home was falling fast into disrepair, despite recently emptying her retirement in efforts to maintain it. She knew that times were becoming tighter and money harder to come across.

But she didn’t know this: As soon as her plane left the runway at Eppley Airfield, her close friend Joyce from her church and Total Construction CEO, Kevin Jackson, marched a small cavalry onto her property to fix her house. It was a secret operation involving contract workers, construction equipment, good friends and volunteers of all ages, working dawn till dusk to restore a home to a condition as pristine as the heart of its owner.

Part of the project was fundraised among friends. But most of it was just old-fashioned volunteerism and hard work—much the case for Jackson, who donated time to the project despite it being the busiest, most demanding time of year for contractors.

The home’s foundation was repaired. Siding was restored and painted. Grounds were repaved. Qualified workers performed major professional operations while others ran caulk guns where needed. Fences were rebuilt among other things. Home was, for Sue, sweet again.

Sue arrived home late Sunday night when the darkness served like wrapping paper hiding the gift from plain sight—until her daughter reached in and turned on the porch light.

“At first I thought it was the wrong house.” Sue said. “I’ve never had a deck before.” Her friends had been waiting underneath the newly built deck in the meantime with flashlights.

“They surprised me and took me around the house. It was a miracle.”

Her astonishment continued well beyond that evening. “For well over a month every single day I walked around the house to witness it. I am so grateful.”

On a September evening shortly thereafter, Sue hosted a party to thank everyone who had helped. After all: that night, there was no home across the city that was better suited for such an occasion.

402.572.7457 | mytotalconstruction.com