5 things to consider when deciding on a new roof

When it’s time for a new roof, it’s also time to know a few tricks of the trade that will make your experience far easier. From enhancing the protective qualities of your roof, to lowering overall costs, you can prepare yourself with these five useful tips.

1) Alternative shingles are becoming the new trend.
While, of course, several homes still use wooden shingles, a growing amount are switching to alternatives that include concrete slate-type shingles and polymer plastic shingles, to name a few—not only for their homes, but for their insurance companies who highly approve. Ask a contractor about the non-flammable rating as well as options that are class 4 impact-resistant, which may qualify you for insurance discounts up to 30% or more. In the event of hail, a class 4 may even, in certain instances, cause insurers to waive your deductible.

2) Qualifications.
When selecting a roofing contractor, nothing outshines the competition like industry awards and local customer testimonials. Seek them both. In terms of quality, if the roofer has achieved GAF Master Elite Status, that already places them among the top 3% in North America. It’s simple: when you research a company, research its honors and distinctions as well.

3) Emergency response.
Another important factor to look for: experience. It’s always good to have a veteran roofing contractor holstered and ready in the event of emergency storm damage. Decades of regional experience show that they can work gracefully in the aftermath of a storm while being especially prepared for everything the local climate can deliver. Another sound indicator of good service? An in-house Insurance Claims Division that works directly with insurance to save you money—while saving you needless paperwork.

4) Double check your home’s insurance policy.
If you live where hail occurs more often—the Midwest being a prime example—a shorter lifespan on a roof is a common occurrence. While most insurance companies offer good comprehensive service, be proactive and educate yourself by looking for any changes in your renewal policy that may include:

  • Refusal to cover roofs over a certain age (like 10 years)
  • Adding a separate hail deductible that’s subtracted from what you’re paid on a hail claim
  • Excluding cosmetic damage like dents in metal roofs, siding, or copper trim
  • Not covering roofs made from obsolete shingles (thus making it different to buy replacement shingles)
  • Doing partial roof repairs instead of replacing your whole roof (possibly leaving you with a patch that’s different color than your original roof)

5) Warranty.
Of course, good roofing companies offer a long-lasting roof warranty, which is a prime indicator that they stand behind their level of quality.

Serving the Metro and beyond since 1987, Total Construction is prepared to handle all your needs—even if you just have questions.

402.572.7457 | mytotalconstruction.com

Looking for a good construction contractor after storm damage? Contact your insurance agent.

Few things are closer to the heart than home sweet home. So when you’re dealing with damage to your house—whether wind, rain, hail, fire damage, water damage or disaster—you want the repairs done right, on time, and without hassle. Fret not. You can put your insurance company to use, along with a few other rules of thumb, to help you find a proven contractor who will work on your home as if it were their own, and for an honest price.

It’s a numbers game.

We all know that insurance companies, by nature, are careful and sticklers for accuracy. But that’s a good thing. In 2013, they’re measuring ways to satisfy customers even better. They’re scoring customer satisfaction right down to the decimal. That means insurance providers are shortening their lists and becoming stricter on who remains in their network of preferred contractors. Only the best ones make the cut, and as the market only grows more competitive, today’s insurance companies won’t gamble with a contractor who’s anything less than legendary at their specialty.

The driving force behind this trend is called policyholder retention, a.k.a., your happiness as a customer. Your utmost satisfaction is the goal of good insurance, as well as the good contractors they keep in their proverbial rolodex. So if you receive, or request, a list of preferred contractors from your insurance company, you can be assured that they mean good business. Because in 2013, it’s not about who they know; it’s about who produces impeccable results for customers, again and again.

Other signs that lead to stellar contractors.

While insurance is a good start to finding an A-list of construction contractors, here are some other ways to help narrow it down when you need a tried-and-true specialist in restoration, roofing, or repair:

A good reputation.
Has the company earned local awards to prove itself as a standout against the competition?

A solid warranty.This not only signifies a company’s faith in the high quality of its own work, but commitment to the satisfaction of each customer.

Testimonials. While it’s important to find a roofer who’s certified, it’s also important to locate solid customer testimonials that lend credibility to a company’s level of care, friendliness, and timeliness getting the job done. Angie’s List is also a reliable source.

Local dependability. If you’re looking for service in Omaha, Bellevue, Papillion or surrounding areas, Total Construction has been a trusted contractor in the metro since 1987. Winner of the 2010 Better Business Bureau Integrity award, we serve each customer’s exact needs and while working seamlessly with insurance companies through our insurance claims department. We believe it’s important to seek the best contractor, and we believe we can compete with the best.